Support

Questions, bugs or feedback: email support@eatthepattern.app. A real person reads every message.

Do I need an account?

No. Guest Mode works fully on your iPhone without signing in. An account is only needed for the paid tier or to sync across devices, and everything you logged as a guest moves into your account when you create one.

Subscriptions

Subscriptions are billed through your Apple ID. To cancel or change a plan, open the Settings app on your iPhone, tap your name, then Subscriptions, then Banana. If you reinstall the app or switch phones, tap Restore Purchases in Banana's Settings.

For refunds, request one from Apple at reportaproblem.apple.com. Apple handles all payments, so we can't issue refunds directly.

Deleting your account

In Banana, go to Settings and tap Delete Account. This permanently removes your account, your logs and your photos from our servers and from the phone. It can't be undone. If you can't get into the app, email us from the address on your account and we'll delete it for you.

Voice logging

Voice logging runs entirely on your iPhone using Apple's on-device speech recognition. If it isn't available, your iPhone may need its on-device speech model; typed logging always works.